Orders will be processed and shipped within 2-3 business days from the date you purchase your items (Eastern Standard Time). Just a little LOVE note, we do not ship on Sundays or Federal US Holidays. Your order will be shipped via USPS Priority Mail with a tracking number. Once shipped, your order should arrive within 5-8 business days. Let us know if you need your •Goodies• ASAP, as we can arrange Express or Overnight shipping for an additional charge
For our AMAZING International Orders, please allow additional time to process and receive your purchase(s). Your order will be shipped via USPS First Class Mail International with a tracking number, when applicable based on country of delivery.
All duty taxes, fees, and any declaration of value fees, are the responsibility of the customer.
Souk •Bohemian• is not responsible for any orders that are lost, damaged or stolen via transit in the mail. You can file a claim with the shipping company.
Returns & Exchanges:
Because a lot of these •Goodies• are one-of-kind, hand picked, and probably traveled very very far we are not able to take any returns at the moment. What we can do is an •Exchange•!!! We will absolutely accept exchanges on all items in original condition within 10 days of receipt. Please note return shipping is paid by the customer. To make a return, send an email to Contact@SoukBohemian.com, and we will reach out to you to begin the return process. Once your items are received, reviewed and appear to be in original condition we will either send out your new item, or issue a store credit in the amount of your original purchase (shipping fees not included) towards a future purchase.
At this time we are not able to offer monetary refunds.
Should you have any additional questions feel free to email us at Contact@SoukBohemian.com